Occasionally, an Afterpay payment may be declined after an order has been placed. Make sure that you’ve entered the card number, expiry date and CVV code correctly, and that the name and billing address are exactly as they appear on your card statement. Afterpay is only available on certain purchases on eBay.com.au. You pay for the first instalment of 25% when you place your order, and the remaining 3 instalments will be deducted over the following 6 weeks. TipIf you’re using a voucher or an eBay gift card, you can still use Afterpay. Please visit Afterpay’s website for full terms and conditions when paying with Afterpay – opens in new window or tab.<\/p>\n

Older web browsers may not be secure enough for making payments or managing your payment methods. If Afterpay didn’t approve your payment, please contact Afterpay – opens in new window or tab for assistance. Once a refund is initiated on eBay, you’ll receive an email from Afterpay with details of your refund or changes to your payment plan.<\/p>\n

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(See eligibility information.) You may need to remove items and pay for them separately, or choose a different payment method to complete your purchase. Depending on the refund amount and how many instalments you’d already paid, Afterpay may either refund you and cancel your payment plan, or adjust your payment plan to reflect the new total order value. Afterpay is an eligible payment method under eBay Money Back Guarantee – opens in new window or tab, meaning purchases may be protected assuming all other eligibility requirements are met. For example, if your order value was $100 and you’d paid $50 so far, Afterpay will refund you $50 and won’t deduct any further payments.<\/p>\n

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For more help with refunds on eBay, please see our article on returns, missing items and refunds. Afterpay automatically charges your payments to your nominated debit or credit card. If Afterpay is available for your eBay purchase, you’ll see it as a payment option at checkout.<\/p>\n

Partial refunds on eBay<\/h3>\n

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Afterpay will refund you for the instalments which you’d already paid, and your payment plan will be cancelled. If you’re getting a refund for your eBay purchase (for example, because you returned an item), Afterpay will refund your card and\/or adjust your payment plan accordingly. If you have any questions about repayments or late fees, or require assistance, please get in touch with Afterpay – opens in new window or tab. TipYou can still pay for your eBay order with another payment method such as online casinos australia<\/a> a credit card.<\/p>\n

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